Frequently asked questions

1.How do I place an order?

1. Enquiry and quotation.
2. Confirmation on price, lead time, artwork, payment term and samples.
3. Signing the contract or PI between client and us.
4. Client arrange deposit and approve the sample before mass production.
5. We inform the client to pay balance payment when production finished.
6. We arrange shipment and provide necessary documents after balance payment received.
7. Getting feedback from clients on our service and so on.

2.Payment & Shipping

We usually accept T/T, L/C, please send email to negotiate payment term if you'd like other payment method. Lead time is about 30-40days after 30% deposit be received and samples final approval. For urgent order, we could make it faster, please send email to negotiate. We could help to arrange shipment if you don't have your own shipping agent.

3.Can I change the color of the packaging I'd like?

We could change the color as your request. The color is made by Spray Painting, UV Coating, Frosted finish and so forth.

4.Can I print something on the packaging?

Silk screen printing and hot stamping is available. We will provide printing area for each product, you could design the artwork according to that. Or we could help to make it as your request.